Our Services

What makes Dermatology Practice Management Associates unique is our strategic hands-on approach and integration with your medical practice.  Our specialized focus in Dermatology enables us to continually test and utilize best practices in the industry to ensure your competitive advantage and desired results. Our services start at the heart of your organization – Your People.

People

Organizations thrive on the creativity and innovation of their people, making human capital their most valuable asset. 

By realizing the importance of employees and their expertise, demonstrates how a people-centered approach can lead to remarkable success in operational efficiency and productivity.

This focus on people extends beyond just recognizing their value; it involves actively investing in their development and creating a culture that fosters motivation, engagement, and continuous improvement.

Expertise

  • Recruitment & Staffing (Providers, Clinical, Administrative)
  • Job Descriptions
  • Employee Handbook
  • Onboarding & Training
  • Compensation
  • Benefits
  • Performance Management
  • Employee Development
  • Employee Relations
  • Discipline and Separation
  • Employment Laws and Regulations
  • Employee Records
People

Process

Process

Expertise

  • Patient Relations (Scheduling, Check-in/Check-out, Cosmetic/Skincare Consultations)
  • Clinical Operations (Processes & Protocols)
  • The Patient Experience
  • Quality of Patient Care
  • Practice Operations
  • Revenue Cycle Management (Insurance and Self-Pay)
  • Purchasing (Medical Services & Supplies, Lasers, Cosmetic, Skincare)
  • Financial Operations (Month-End Close, Financial Statements)
  • Risk Management & Compliance (Business, CLIA, HIPAA, MIPS)

Technology

Technology should be thoughtfully integrated to complement and enhance human skills and processes. The use of technology to automate routine tasks to increase productivity and foster innovation, while ensuring that technology supports, rather than replaces, human talent is paramount for success.

Staying abreast of technological advancements means continuously seeking innovative solutions that align with strategic business goals. Each technological advancement should directly contribute to the business’s core objectives and improve its overall operations and the patient’s experience. In the PPT framework, technology serves as an enabler, helping your practice achieve greater efficiency, accuracy, and innovation. When integrated thoughtfully, technology empowers people and bolsters processes, steering the organization towards success and facilitating growth and development.

Expertise

  • Practice Management (Scheduling, Demographics, Appointment Flow, Waitlist)
  • Electronic Health Records (Encounters, Path/Labs, RX, Recalls)
  • Patient Engagement (Patient Portal, Text Messaging, Patient Reminders, Bill Pay Online, Patient Satisfaction)
  • Document Management (Policies, Procedures, Process/Protocols)
  • IT Infrastructure (Voice, Data, Internet)
Technology

Strategic Planning & Growth

Expertise

  • Business Planning
  • Practice Start-up & Expansion
  • Exit Strategy

Marketing

An effective marketing strategy increases patient volumes and revenue. It is a way to reach prospective patients at home, on the move or at work.  A multi-channel marketing strategy also amplifies your message, cuts through noise, and makes the patient the center of your world.

More than ever, internal marketing focused on your existing patient experience will increase referrals from existing patients, friends, and family.   Creating a patient experience like no other will ensure your patients continually return for your services and will provide a sound reference and sales channel for you in the community.  

Expertise

  • Brand Strategy
  • Patient Communications (Email, Text)
  • Patient Newsletter / eMagazine
  • Patient Brochures & Forms
  • Website Development and Enhancement
  • Search Engine Optimization (SEO)
  • Social Media (Facebook, Instagram)
  • Practice Events